Able Cart LLC
30 N Gould St Ste R, Sheridan, WY 82801, USA
Email: hello@ablecart.shop
Phone: +1 (307) 673-8527

At Able Cart LLC, we aim to make shipping, returns, and refunds clear and straightforward. Please review the information below before placing an order.

1. Shipping Policy

Order Processing

Orders are typically processed within 1–3 business days, excluding weekends and holidays.

Once your order has shipped, tracking information may be sent to the email address associated with your order.

Estimated Delivery Time

Standard U.S. delivery is generally estimated at 3–7 business days after processing.

Delivery estimates are not guaranteed and may be affected by factors such as:

  • Carrier delays
  • Weather conditions
  • Holidays
  • High shipping volumes
  • Transportation interruptions
  • Incorrect or incomplete shipping information

Shipping Rates

Applicable shipping charges are calculated and displayed during checkout based on factors such as the selected shipping method, destination, and order details.

2. Order Tracking

When tracking information is available, you will receive a tracking number after your order has shipped.

Please allow some time for the shipping carrier’s tracking system to update after receiving your shipment confirmation.

3. Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address during checkout.

Please carefully review your shipping information before submitting an order.

If you notice an error after placing your order, contact us as soon as possible. We cannot guarantee that address changes can be made once an order has already been processed or shipped.

Returns Policy

4. Return Eligibility

Eligible items may be returned within 14 days of delivery.

To qualify for a standard return, an item should generally be:

  • Unused and unworn
  • Unwashed
  • In its original condition
  • Returned with original tags where applicable
  • Returned with original packaging where reasonably applicable
  • In a condition suitable for resale
  • Accompanied by proof of purchase or sufficient order information

Returned merchandise may be inspected before a refund is approved.

5. How to Start a Return

To request a return, contact us at:

hello@ablecart.shop

Please include:

  • Your name
  • Order number
  • Item or items you wish to return
  • Reason for the return
  • Photos where relevant

If your return is eligible, we will provide the applicable return instructions.

Please do not automatically send merchandise to the business address listed on our website. Contact us first for authorized return instructions and the appropriate return destination.

Customers are generally responsible for return shipping costs unless the item is confirmed to have arrived damaged, defective, or incorrect.

We recommend using a trackable shipping service for returns.

6. Refunds

Once an authorized return is received and inspected, we will notify you regarding the status of your refund.

If approved:

  • The refund will generally be issued to the original payment method
  • We aim to process approved refunds within 5–7 business days

Your bank, credit card issuer, or payment provider may require additional time before the refunded amount appears in your account.

Original shipping charges are generally non-refundable for discretionary returns unless otherwise required by applicable law or the return resulted from our error.

7. Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us as soon as possible.

Please provide:

  • Your order number
  • A description of the issue
  • Clear photographs of the affected item
  • Photos of the packaging where helpful

Please keep the item and packaging while the issue is being reviewed.

After review, an appropriate resolution may include:

  • A replacement
  • A refund
  • Return authorization
  • Another available solution

Where the issue is confirmed to have resulted from our error, applicable return shipping arrangements will be provided.

8. Late or Missing Refunds

If an approved refund has not appeared after the expected processing period:

  • Check your bank account or card statement again
  • Contact your bank, card issuer, or payment provider
  • Allow for any additional processing time required by the provider

If the refund still cannot be located, please contact us.

9. Contact Us

If you have questions about shipping, delivery, returns, or refunds, please contact:

Able Cart LLC
30 N Gould St Ste R
Sheridan, WY 82801
USA

Email: hello@ablecart.shop
Phone: +1 (307) 673-8527